F.A.Q.
Please browse through these Frequently Asked Questions to help find the answers you need!
Terms of Use
• When you purchase music or teaching printables in my store you will be granted a studio license. This multi-copy license allows the purchaser to print at home or a print shop as many copies as they wish for their own students in a single studio.
• Electronic files are for exclusive use by a single person who purchased them and may not be shared with other individuals.
• Each teacher in a music school or business should purchase the files for their students.
• Electronic files or finished products may not be sold.
• There are no refunds or exchanges on digital products.
• Art is for exclusive use in the product only, and may not be reused in another document.
• All music, graphic design, and text are copyrighted by Susan Paradis Piano Teaching Resources
Review the Terms of Use and Policies here!
When you purchase music or teaching digital downloads/printables in this online store, you will be grated a “Studio License.”
Studio License Details:
When you purchase music or teaching printables in my store you will be granted a studio license. This multi-copy license allows the purchaser to print at home or a print shop as many copies as they wish for their own students in a single studio.
Electronic files are for exclusive use by a single person who purchased them and may not be shared with other individuals.
Each teacher in a music school or business should purchase the files for their students.
Review the Terms of Use and Policies here!
There are no refunds or exchanges on digital products.
Review the Terms of Use and Policies here!
Art is for exclusive use in the product only, and may not be reused in another document.
All music, graphic design, and text are copyrighted by Susan Paradis Piano Teaching Resources
Review the Terms of Use and Policies here!
Piano Teachers Resources is a personal blog written by Susan Paradis. Occasionally a small commission is received from links as an affiliate for the purpose of recommending teaching material that is helpful for teachers. These links help support the blog.
Reviews and opinions expressed in this blog are personal views and are not compensated or solicited. The majority of the music and all of the products recommended are purchased by the blog owner for private studio use. However, in a small number of posts, Susan Paradis Piano Teaching Resources has been given a copy of the music.
No, because of the nature of Digital Downloads, once you download it, you cannot return it.
Review the Terms of Use and Policies here!
Purchasing
• Add the item(s) to your cart and proceed to CHECKOUT.
• Fill out your information. This will set up an account if you don’t already have one. Be sure you put a check mark on Terms and Conditions.
• Click on PLACE YOUR ORDER.
• Pay for your order.
When you order something from the store, you will be asked to set up an account. Your account will contain the links to what you order and will save them.
There are two ways you access your download link:
• Through the account page (Click on the “Account” menu. Log in to your account. Find “Downloads” and see your download links there.
• Through your email. After you purchase something, it is sent to the email you provided when setting up your account. If you don’t see it in your inbox, check your Spam, Junk, Trash, or Promotion folders in your email account.
If you latest order is not in your account and it has cleared through PayPal, please use the contact form to let us know.
You do not need to order with PayPay. To use a credit card, follow the ordering process to the point where there is a tab to pay with PayPal. When you get to that point, there is an option to use a credit card.
In this window, you can select to use a credit card. Select “Pay with Debit or Credit Card” and follow the prompts to enter your data. If you do not see the following pages, please update your browser or try a different browser. Unfortunately, I can’t help you with browser problems.
To use a credit card, follow the ordering process to the point where there is a tab to pay with PayPal. When you get to that point, there is an option to use a credit card.
See the below image:
Account
On the main menu at the top of the webpage , find the “Account” section. Click on that. It will bring you to a log-in page. Use your email and password to log in.
If you cannot log in, try changing your password.
The most common issue causing this is that you downloaded an item from the website that was offered free at the time. This website used to be a blog that relied on only donations. Then the model changed and it became a store with items to purchase. If you have a digital download from this website that is not in your account, most likely it was downloaded for free. Those earlier free items will not show up in your account.
Games were put in the store after 2020. You may think you purchased it, but it was actually a free item at the time.
No free items were added to your account downloaded before 2020 due to software limitations. Think of those earlier items you downloaded for free as a limited time promotional item!
Usually when you can’t reset your password, it is because:
• You don’t have an account. (You can only set up an account when you purchase something (or download a free promotional item).
• You used an alternate email when you set up your account or have a typo in your original account email.
• You downloaded an item that was free at the time. No free items were added to an account downloaded before 2020 due to software limitations.
General
Digital downloads are files that you print at home! You will purchase the file from this website and receive a link to download it. You can then either print it out or use it on an iPad. PLEASE review the TERMS OF USE and LICENSE POLICIES before using them.
You will NOT receive any items in the mail. Only the digital download printable .PDF file(s).
If you do not have the instructions to a game, most likely it is because you downloaded that game from the blog for free before 2020. Games and instructions are now for purchase in the store. Look and see if the game is available and purchase it.
If you cannot find the game on the store, then it has been retired and is no longer available. I cannot send instructions for retired games.
This website has been around for many years! Everything ever posted is NOT still available.
• Go to the order page and add the item to your cart.
• Select View Cart.
• Click on Proceed to Checkout.
• Place the order.
• A page will open. Select the item under the Downloads column.
• At the top of your iPad select the small box with an up arrow.
• Scroll down to Mark Up. It will open with a set of drawing tools.
To keep down spam, comments are moderated. You may remain anonymous when you comment. Your email will not be published unless you specify it.
I try to proofread everything, but I miss things. Please help me out by letting me know and I will fix it as soon as possible.
If you are searching for a blog post, then you can use the search bar to the right of the menu.
If you are looking for store items, then go to the Shop page and use the “search Products” search bar or the category drop down menu.
NOTE: This website was first created in 2006 and many of the older items have been removed. If you cannot find it, it is probably not posted anymore.
Tech Help
From the Adobe Acrobat Reader website:
“With Acrobat Reader you can open, read and print PDFs, and fill out PDF forms.”
It is a free software used with PDFs. You can download it for free here!
From the Adobe Acrobat Reader website:
“PDF is an abbreviation that stands for Portable Document Format. It’s a versatile file format created by Adobe that gives people an easy, reliable way to present and exchange documents – regardless of the software, hardware, or operating systems being used by anyone who views the document.”
In short, this is the file format of all my downloadable files and printable documents.
Follow the steps of the graphic below:
Every computer and operating system is a little different, so I’ll do my best to answer this question:
The file (called a PDF) will include both the front and back of the cards. I suggest you scroll through the PDF file to see all the pages before you print. When you are ready, open the printer dialog box.
Under the Pages to Print instructions in the pop-up box, select “Pages”, and then type the page numbers of the front of the cards. For example, if the font of the cards are on pages 1, 2, and 3, type 1-3. Select “Print.” Only the card numbers you typed in will print.
In order to print on the back, insert one of the pages you just printed back into your printer and type the PDF page number that contains the back of the cards. Do the same for every page that you intend to have a printed back. You will need to know which side of the paper your printer prints on, so test that out before you waste a lot of paper and ink. Every printer has a different way to do that.
Adobe Reader updates the PDF reader program regularly, so in the future, the box below may look different, but the general directions will be the same.
You will need to have the latest version of Adobe Reader installed on your computer, which you can download free here. If you do not use Adobe Reader, the document may not print correctly.
Unfortunately, I can’t help you much more than that.